Much has been made about the enterprise advantages of adopting a cloud solution, and by now a majority of businesses have implemented the technology. What is less talked about, however, is the supplemental programs and services that can be used on a cloud platform to improve operations even further. Communication solutions running in the cloud can dramatically transform an organization, and unified communication suites are one of the best way to harness these capabilities.
Unified communications suites make multiple channels available in a central interface, typically though a main Web portal. This allows employees to access whichever communication tool they prefer at the click of a button. UC suites also provide a number of enterprise advantages.
“Businesses were able to gain 20 minutes of productivity per employee they could reach on the first try.”
Presence: With so many forms of communication available now, it’s almost become more difficult to get in touch with people because you never know if you’re using the right one. UC platforms often offer a presence feature that lets employees know if another user is away from their desk, out of the office, etc. This way, the proper form of communication can be used and they can be reached right away. Recent research into office productivity has revealed that nearly half of businesses were able to gain 20 minutes of productivity per employee they were able to reach on the first try, saving hours every week.
Makes remote working easier: When all of an enterprise’s communication tools available from a central interface, it allows workers to access them from anywhere with an Internet connection and be more productive outside the office. Not only does this enable employees to work from home or while on the road, it also allows clients to connect with staff after hours if necessary, improving customer relationships.
Integrated access: Many companies have started to implement bring-your-own-device initiatives, resulting in a wide variety of hardware being employed for the same purpose. UC platforms allow users to access enterprise communication channels from multiple devices at the same time. For instance, if an employee needs to ask a colleague a question while also taking part in a video chat, they can keep the conference going on their tablet while sending an instant message from their smartphone, all on the same network.
Fax makes a great addition to unified communication suites.Adding fax into the mix
Clearly, deploying a Unified Communication suite is beneficial for businesses. But for companies that want to make the most of their deployment, adding cloud-based faxing is essential. Online faxing, or fax-over-IP, takes all of the best features of UC – mobility, increased productivity, integration – and applies them to faxing. While this channel was once stodgy and outdated, FoIP gives the technology a modern makeover.
“Like VoIP, virtualization of fax machines will reduce the physical footprint of faxes in offices. It will also lower costs while simultaneously building larger, more robust fax transmission systems,” BusinessVibes contributor Julie Brunet noted.
Working with a FoIP service providers like FaxCore allows companies to integrate fax into their UC suites and create a more comprehensive communication strategy.
Enhance enterprise communication, collaboration and compliance efforts with a proven FoIP solution from FaxCore. Contact FaxCore today to learn more about their ‘Partly-Cloudy’ fax solutions.
