Email is trusted in enterprise settings on a daily basis. But is this trust unfounded? Many users pilot through their inboxes and messages without much caution, but the weak security and inherent vulnerabilities of the channel are rarely considered. Many of email's shortcomings, in fact, are the result of human error on the user end, as best practices are commonly overlooked. A weak password or a lack of situational awareness can lead to serious issues like malware distribution.
"It doesn't take a rocket scientist to realize that you aren't expecting a package from UPS, or you haven't actually conducted business that would involve a suspicious email with a cryptic 'invoice' attached," wrote PCWorld contributor Tony Bradley. "Don't let curiosity get the best of you. You can be fairly sure it's not legitimate – and even if it is, you know it's not for you. Just delete the message."
But as far as business use is concerned, hoping that employees use their best judgment is not enough to justify the increasing use of email. Reliance on this channel needs to be curbed, and part of accomplishing this comes from obtaining effective alternatives that still meet the needs of workers. One such way to do this is by bringing in modern fax solutions.
Cloud-based fax growing in popularity
As a concept, faxing is at an interesting crossroads. It is still an effective channel, but the hardware generally used to facilitate it has not aged well. The world today is a mobile one, where machines with fixed locations are generally seen as a hindrance to productivity. But the technology behind faxing is still relevant even if the equipment isn't, which is why fax machines have to become software-defined and placed in an application.
The next step is to give faxing the same universal access that has made email so popular. This is where the cloud comes in. All an employee has to do is open the program and they can safely transmit documents without having to attach them to missives that could be stolen or intercepted. Cloud-based fax services have taken an effective technology and brought it into the 21st century, where it can help to maximize the productivity of business professionals.
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