In August 2019, the FCC issued order 19-72A1, mandating that all U.S. POTS (Plain Old Telephone Service) lines get replaced with an alternative service by August 2, 2022.
That means that the telephone service based on copper wires will be shut down in less than six months. If you are using the traditional analog phone lines, or PRI/T1s, to send and receive faxes you need to select an alternative.
A common alternative is SIP Trunks, which are phone connections on a data network. SIP has been around for more than a decade and it works well for voice calls, but not so well for fax transmissions.
There are many technical reasons why fax calls fail and there is no easy way to overcome the failed calls. None of the telephone companies support Fax over IP (FoIP). And don’t take the word of a salesperson, get a technical manager to give you the straight answer on FoIP.
The INTERNATIONAL INTERCONNECTION FORUM FOR SERVICES OVER IP , in cooperation with the SIP Forum studied the problem of faxing over IP and came out with a proposed solution, nearly 11 years ago. Though, it never implemented due to the complexity involved.
The Executive Summary opens with this statement:
Problems with fax over IP are experienced by all carriers and service providers. While voice-over-IP connections are usually set up without problems, fax connections often fail or connections are prematurely disconnected.
At Faxcore, we are experts with computer-based fax solutions and hosted fax services. Our on-premise fax servers and our cloud-based fax service offers a higher level of reliability of faxing with a low cost or no cost way to move your faxing to our platforms.
We have promos going to simplify the move off of the old copper telephone network to the newer fax technology we offer.
Contact us at firstname.lastname@example.org or call 1-720-870-2900