Author: (Enterprise Solutions Architecture & Systems Engineering)
Published: Updated: Verified Architecture
Enterprise & Regulatory Compliance Notice: This documentation is authored and maintained by FaxCore certified engineers for enterprise administrators. For formal regulatory audits (HIPAA, SOX, GDPR, PCI-DSS), verify your configuration with your organization's compliance officer. Read our full Compliance Disclaimers & Terms.

FaxCore eV6 Administrator Guide

Welcome to the FaxCore eV6 Administrator Guide. This comprehensive documentation portal provides enterprise administrators, system architects, and DevOps engineers with complete configuration, maintenance, and deployment instructions for FaxCore Evolution eV6. FaxCore delivers high-performance, centralized Fax over IP (FoIP) document delivery, multi-tenant domain administration, active-active high availability, automated least cost routing, and granular regulatory compliance tracking.

Key Administration Areas

Quick Start & System Architecture

Explore server components, licensing editions, standalone versus multi-server distributed N-tier topologies, Windows service management, and initial administrative credential validation.

FaxCore Architecture & Quick Start →
Configure Fax Ports & Outbound Routing Rules

Configure software FoIP channels, Enghouse Brooktrout SR140 virtual lines, etherFAX cloud channels, SIP gateways, least cost routing (LCR), and digit manipulation tables.

Configure Fax Ports & Routing →
Multi-Tenant User Management & Active Directory

Structure hierarchical multi-tenant domain trees, configure scheduled Active Directory and LDAP synchronization, provision SAML 2.0 Single Sign-On, and execute bulk CSV imports.

Manage Users & Active Directory →
File Gateways, SMTP Relay & Email Integration

Integrate bidirectional email-to-fax with Microsoft 365, Google Workspace, and Exchange, deploy hot-folder file gateways for ERP systems, and customize dynamic notification templates.

Email Integration & File Gateways →

Enterprise Architecture & Compliance Standards

FaxCore Evolution eV6 is engineered from the ground up for high-throughput enterprise environments, healthcare networks, financial institutions, and multi-tenant service bureaus that demand zero data loss, high availability, and airtight security.

Multi-Tenant Forest & Domain Isolation

FaxCore models multi-tenancy after enterprise directory forest architectures. Administrators can create independent parent and child domain branches to segregate business units, geographic divisions, or third-party client companies. Policies, permissions, and routing parameters set at the root SYSTEM domain flow downward, while local administrators retain the flexibility to override settings at domain or individual user levels.

Security, Cryptography & Regulatory Compliance

FaxCore meets the most stringent compliance standards, including HIPAA, HITECH, SOX, GDPR, and PCI-DSS:

  • Encrypted Document Repositories: All stored TIFF, PDF, and cover sheet documents are secured using AES-256 volume encryption.
  • In-Transit Transmission Security: Supports TLS 1.3 cryptographic protocols for web management, SMTP relay connections, and REST API communication.
  • Immutable Audit Trail: All user actions, administrative logins, transmission records, routing overrides, and deletion events are permanently logged in tamper-evident database audit tables.
  • Automated Retention & Purging: Flexible scheduling engines purge or archive transaction records and image payloads according to strict regulatory retention windows.

High Availability & Fault Tolerance

For mission-critical deployments requiring 24/7 uptime, FaxCore supports active-active multi-node clustering backed by Microsoft SQL Server AlwaysOn Availability Groups and resilient shared storage architectures. Incoming and outgoing transmission queues are distributed across active nodes with automatic health monitoring and seamless channel failover.

Documentation Directory & Topic Index

Navigate the complete FaxCore Evolution eV6 administrative reference library:

System Architecture & Setup

Understand the underlying service framework, licensing models, and initial server configuration.

Telephony, FoIP & Routing

Configure software FoIP channels, cloud hybrid lines, inbound DID routing, and cost-optimized dialing tables.

Domains, Users & Identity

Administer multi-tenant domain trees, configure enterprise identity providers, and automate user provisioning.

Inbound & Outbound Messaging

Configure automated inbound message routing, email connectors, ERP drop folders, and cover pages.

Operations, Storage & Recovery

Monitor operational queues, generate administrative usage reports, maintain storage, and conduct backups.

Technical Reference Appendices

Examine complete token macro tables, XML control schemas, and software license disclaimers.

Official Resources, White Papers & Developer APIs

Expand your FaxCore infrastructure knowledge with official white papers, technical documentation, and developer tools:

Developer RESTful API

Integrate FaxCore messaging directly into enterprise ERP, CRM, and line-of-business applications.

FaxCore Web API Docs
Technical KnowledgeBase

Step-by-step troubleshooting articles, setup walk-throughs, and telephony firmware compatibility notes.

Browse KnowledgeBase
Frequently Asked Questions

Answers to common architecture questions, licensing models, and telephony terminology explanations.

View FaxCore FAQ
High Availability White Paper

Enterprise multi-datacenter fault tolerance, SQL AlwaysOn clustering, and active-active routing architecture.

Download White Paper
HIPAA Compliance Guide

Healthcare security considerations, encrypted storage repositories, audit trails, and PHI protection protocols.

Download Healthcare eBook
FaxCore Solution Brochure

Complete overview of features, supported enterprise integrations, and server requirements.

Download Brochure

Technical Support & Headquarters

Need technical assistance, licensing help, or professional services?